Privacy Policy

Updated 01/02/2024

Respecting your privacy is paramount as we work towards our mission to inspire students, learners, educators, and all those engaged in the field of education. Here are the guiding principles of our privacy policy:

  1. Limited Personal Information Requests: We only request personal information when necessary for communication, security, legal compliance, or other essential purposes.
  2. Minimal Retention Period: Your personal information is retained only for the duration required to provide our services.
  3. Confidentiality Assurance: We do not share your personal information except when mandated by law, for service provision, or safeguarding our rights.
  4. User Control: We strive to make it simple for you to manage your public display, search engine visibility, privacy settings, and permanently delete your information.

This privacy policy details how Genqiz collects, uses, shares, stores, and safeguards your personally identifiable information. It also outlines how you can access, update, delete, restrict, and temporarily suspend the use of this information. We provide you with choices regarding the collection, use, and sharing of your personal information, including the option to use our services without providing personal information.

Our goal is to assist everyone, including those with disabilities. For an enhanced experience, we recommend using screen readers with the following browsers: Chrome with ChromeVox, Safari with VoiceOver (for Mac users), and Firefox with NVDA (for Windows users).

1. Safeguarding Students and Preserving Their Privacy

At Genqiz, we prioritize the protection of children and students' personal information, adhering to the Children's Online Privacy Protection Act and broader data protection regulations. We neither require students to disclose names nor contact details, nor do we mandate the creation of user accounts. If a student indicates they are not of an age to provide independent consent, Genqiz refrains from collecting personal information and may implement additional measures to comply with legal privacy requirements. Unless explicitly outlined in this privacy policy, Genqiz refrains from collecting, sharing, or selling personal information about any child.

Here are some key safety measures and privacy rights on Genqiz:

  • Genqiz strictly prohibits targeted advertising based on inappropriate behaviors.
  • Students can engage in games without the necessity of creating an account.
  • Students who are unable or choose not to provide consent will experience a limited product offering.
  • The platform does not support direct messaging capabilities between students.
  • Questions / questionnaire are subject to active content filters and responsive reporting tools.

2. Parents' Authority

Genqiz grants parents and legal guardians the authority to approve their child's account registration on Genqiz, adhering to legal rights. Parents/guardians can consent to Genqiz collecting and using their child's personally identifiable information without granting permission for Genqiz to disclose information to third parties.

Parents/guardians retain the ability to manage the information their child shares with Genqiz by accessing their child's account, enabling them to delete, modify, and review the shared information. They also have the option to establish a parent account for overseeing their child's Genqiz access. Parents can initiate requests for Genqiz to delete specific information and provide consent for Genqiz to collect additional data from their child by reaching out to us at [email protected]. Genqiz may employ further inquiries or procedures to verify the identity of parents/guardians before addressing requests to review or delete their child's information or requests to withhold further data collection from children.

Genqiz pledges to never solicit more information from a child than is essential for utilizing Genqiz services. While Genqiz assigns a unique identifier to all users for recognition purposes and improved Genqiz experiences, it does not purposefully gather personally identifiable information from children below the approved age without the consent of parents or guardians. If, despite the intention to abstain from such collection, Genqiz becomes aware of inadvertently collecting personally identifiable information from an underage child without authorization, the company will either erase this information or strive to obtain consent. This consent may be validated with evidence provided by the child's parents or guardians, permitting the use of the data to furnish the child with Genqiz services in the future.

3. How Genqiz Collects Personal Information

The information Genqiz collects depends on the service attributes you request. For instance, data collected from a student participating in a game without an account will be less than that from a teacher creating an account to generate Genqiz and organize games. All Genqiz interactive websites or applications create meta-data that can identify you or be in the form of identifiable information when combined with other details about you. In every case, Genqiz strives to collect only the necessary information at a minimum level when you need it or when it is suitable to achieve the interaction goals of Genqiz visitors or as required by law. However, visitors to the Genqiz website or application may choose not to provide personally identifiable information; however, doing so may prevent you from participating in certain activities related to the website.

4. Providing Information to Genqiz

Creating an account isn't obligatory for using Genqiz but becomes necessary to access certain features and save progress. If you decide to create an account, Genqiz will store the information you provide, encompassing your email address, the email address of a parent or guardian, your name, surname, profile picture, or organization name.

Feel free to choose not to disclose specific information or modify/delete it whenever you wish. Keep in mind that taking these actions may limit your participation in services or features requiring this information. Genqiz might collect additional details if you reach out to our support team, participate in user research, marketing initiatives, prize draws, or use the service differently.

Engaging in financial transactions with Genqiz might prompt requests for additional details, such as credit card numbers, billing addresses, or full names.

While using the service, you can also generate educational content, like questions and specific forms of answers. Although this information typically doesn't personally identify you, the relevant account owner can delete it at any time or contact our team at [email protected] for assistance.

5. Information Gathered Automatically

When utilizing the service, certain types of information are automatically received and stored. This may encompass device details, such as device type, operating system, and unique device identifiers like IDFA and UDID.

Genqiz also records log information during service use, including specifics about how and when the service is accessed. This involves browser type, preferred language, time zone, referring website, and Internet Protocol (IP) address.

Your IP address may be utilized to generate a general approximation of your location for service provision. For instance, tailoring the appropriate Genqiz version based on your state or country and assisting teachers in selecting schools during registration. It's important to note that Genqiz does not gather precise location data like GPS or Bluetooth signals.

Google Analytics is employed to comprehend user interactions with the service. This involves the use of cookies to compile reports that illustrate how Genqiz is utilized, all while preserving the anonymity of individual visitors. Opting out of Google Analytics is possible at any time while still continuing to use Genqiz. To explore more about opting out, click here.

Demographic and aggregated activity data may be utilized for research purposes.

Cookies and Web Beacons

Cookies, which are information strings stored on a visitor's computer, are employed to test new features and aid in identifying and tracking visitors, their usage patterns on the Genqiz website, and their preferences regarding website access. Visitors who prefer not to have cookies placed on their computers can configure their browsers to reject cookies. It's important to note that certain features on the Genqiz website may not function optimally without cookies.

6. Data Acquisition from External Sources

Depending on your usage of the platform, Genqiz might gather information from collaborators and integrated technologies. For instance, if you choose Google Sign-In or participate via Google Classroom Integration, we may obtain details, including your name and email, from Google. It's essential to highlight that Genqiz doesn't have access to your Google account password.

We may also receive personal data from fellow users. For example, educators might input your email to share Genqiz or reports with guardians. If teachers decide to input student details directly into Genqiz or request student registration through Google Classroom Integration, Classes on Genqiz, or analogous assignment features, we insist that teachers or educational institutions secure parental approval before utilizing Genqiz with children who may not be of an age to provide their own consent.

The content on Genqiz may feature links to external websites not directly affiliated with our service. We cannot be held responsible for the privacy safeguards implemented by these external websites, and users are advised to familiarize themselves with the data protection measures of such sites if they choose to navigate through these links.

7. Sensitive Information

As described above, we limit data collection to what is necessary for providing the requested services. Genqiz does not intentionally collect data considered sensitive, such as information related to race or ethnicity, health and biometrics, or political affiliations. Beyond these categories, we do not gather information regarding financial capabilities, marital status, and/or other details not pertinent to our services.

8. How Genqiz Uses This Information?

Genqiz limits the disclosure of information that can be used individually or combined with other information to identify you. We disclose personally identifiable information to Genqiz employees, contractors, and subcontractors who: (i) need access to that information to process it on behalf of Genqiz or to provide the services available on Genqiz's website and mobile apps; and (ii) agree not to disclose that information to others.

Genqiz does not rent, sell, or exchange personally identifiable information to any party without your consent. Additionally, aside from Genqiz employees, contractors, and affiliated organizations as described above, Genqiz only discloses personally identifiable information when the law requires it to comply with legal orders or when Genqiz believes in good faith that disclosure is reasonably necessary to protect the property, legal rights, or integrity of Genqiz, third parties, or the public in general.

The information we collect helps us provide services, maintain the best user experience, and improve existing services or develop new ones. Examples of how we use this information include:

  • Providing access to your account and storing the process over time.
  • Personalizing your experience based on factors such as general location, preferred language, and academic field.
  • Assisting in identifying and supporting each student.
  • Analyzing user interactions with the tool's features over time.

We also use personal information to fulfill our legal obligations, enforce legal regulations, and enhance safety on the platform. Examples of these efforts include:

  • Preventing security breaches and fraud.
  • Protecting users from inappropriate content.
  • Identifying user identities.
  • Complying with privacy laws.

9. Engaging with You

For registered Genqiz users, we may periodically send you communications via email (if provided) or push notifications (for mobile app users) to keep you informed about new features, gather your feedback, and provide updates on ongoing developments with Genqiz and our products. By opting into our services, you consent to receiving such communications, which may include text-based messages. You also have the option to participate in giveaways and promotions that may offer additional details regarding the use of Personal Information. Should you submit a request to us (e.g., through support email or one of our feedback channels), we reserve the right to make that request public to help clarify or respond to your inquiry, as well as assist other users. We engage in these activities with a legitimate interest or your explicit consent. If you prefer not to receive such communications, you can unsubscribe from email notifications and disable push notifications.

10. How We Share Your Information

Genqiz shares your personal information only when essential to deliver services, adhere to legal requirements, or with your explicit consent.

In enhancing Genqiz, specific third-party services have limited access to your personal information. For instance, your account data is stored in secure data centers, enabling logins from any device. Third-party services are contractually bound to utilize your information solely for service provision. A list of such services is available here.

Genqiz may disclose your information to third parties when complying with legal obligations or valid legal requests. Notification will be provided, unless legally restricted.

In case of Genqiz's acquisition by another company, personal information will be transferred to the new owner, and you will be duly informed. The new owner may continue using your personal information as outlined in this policy.

Genqiz may aggregate statistical data on user behavior to improve services, such as tracking the popularity of Genqiz. This data may be shared publicly or with relevant stakeholders.

11. Managing Your Personal Information

Data Subject Rights

You have the right to delete, access, update, correct, and export any of your personal information. Genqiz provides these rights to data subjects, irrespective of your residence in any country.

Managing Future Use and Disclosure of Your Personal Information

As outlined in this Privacy Policy, you can control how Genqiz utilizes your personal information. If you wish to restrict Genqiz from using your information, you may consider deleting your account. With exceptions outlined below for information shared with other Genqiz users, this action allows you to prevent any future use and disclosure of your personal information.

If your personally identifiable information changes or if you no longer desire to use Genqiz, you can review, edit, or delete that information by accessing the Settings page of Genqiz. Parents can delete, remove, or update their child's account or any related information posted on Genqiz by accessing their child's settings, collaborating with their child's teacher, or contacting us at [email protected].

Certain activities on Genqiz may be visible to other users, including comments on quiz content, blog posts, support articles, feedback forums, or our blog, as well as information on your Genqiz profile and Genqiz you've made public. It's important to note that any information you provide in these areas may be read, collected, and used by others who access them. You can delete this information or adjust sharing settings directly. If you encounter challenges or need assistance, please reach out to our team at [email protected].

12. Data Storage

We will retain your information as long as your account remains active or as necessary to provide services to you. In most cases, we delete user accounts if they remain inactive for more than 12 months. We may retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

13. Data Security

Genqiz adheres to industry-wide accepted standards to ensure the security of personally identifiable information transmitted to us, both during its transmission and when we receive it. Our security measures encompass the utilization of access-controlled data centers, encryption of all transmitted data, and encryption of user password data in transit and at rest. However, it's essential to note that no method of transmission over the Internet or electronic storage can guarantee 100% security.

In the event of a security breach, we commit to notifying the affected account owner within the legally required time frame, allowing you to take necessary measures to secure your data.

For any inquiries regarding Genqiz's security measures, feel free to contact us at [email protected]. Please be aware that Genqiz reserves the right to refrain from disclosing the specifics of the policies, procedures, as well as the technologies and methods employed to enhance the security of your data, safeguarding the integrity of our operations.

14. Contact Us

If you have any questions or would like to provide feedback on this Privacy Policy, please send an email to [email protected] or mail us at:

Digimate Inc. 
No.11, Street 7, Him Lam RQ, Tan Hung ward, 
District 7, Ho Chi Minh City, Vietnam
Email: [email protected]

Any additional questions, comments, or complaints can be directed to our Data Protection Officer, Khuong Nguyen, who can be reached through either of the contact methods provided.

15. Changes to the Privacy Policy

Genqiz reserves the right to modify this Privacy Policy at any time, so please review it regularly. If we make a material change to our practices regarding your personally identifiable information, we will notify you via email and/or through a notice on our website before the changes take effect and seek your consent for the new terms.